Wheelchair Van Service, Maintenance & Repair
Emergency 24-Hour Warranty Hotline
Customer Toll-Free Emergency Conversion Help Line
Available 24 hours a day, 7 days a week
VMI Assurance Program
Your road to mobility freedom is wide open with VMI Assurance. Click here to view brochure.
AMS Vans is a VMI Mobility Company, and that means AMS customers now have access to the industry’s ONLY program designed to deliver the best vehicle ownership experience. With VMI Assurance, you can conquer the open road without the extra worry of what to do if your vehicle became inoperable.
VMI Assurance provides:
Mobility Roadside Assistance membership*
Vehicle tow
Paratransit service
Flat tire assistance
Jump start
Lock-out service
Emergency fuel
…and more…See complete list of services
Be assured with VMI Assurance. Get 1-year of complimentary Mobility Roadside Assistance when you purchase a new or used AMS Van. Take your AMS Van on the road and we’ll be there for you through every mile.
Emergency 24-Hour Service & Warranty Hotline
Customer Toll-Free Emergency Conversion Help LineAvailable 24 hours a day, 7 days a week(tel:(888) 860-2473)
warranty@amsvans.com (non-emergency communication only
What is our nationwide wheelchair van service?
When you trust us to perform a conversion on your wheelchair accessible van, we add an extra layer of protection in the form of a robust warranty to repair your vehicle, backed by AMS Vans. This coverage is in addition to any new or existing vehicle warranty from the original manufacturer already in place.
After checking the original manufacturer paperwork for original warranty coverage duration and details, you should first contact AMS Vans at (888) 860-2473 in the unlikely event that your conversion needs repair within these warranties.
What wheelchair van services means for you?
Our commitment to giving you the very best new or used wheelchair van conversion begins with excellence from the moment we select a pre-owned vehicle for our inventory. Our exclusive certification process — built on a 134-point inspection conducted before, during, and after the conversion — is your assurance that you’re investing your time and money into a quality, reliable vehicle from the company that truly values your mobility freedom.
Our nationwide wheelchair van services program gives you options
Buying a new or used wheelchair van conversion from AMS Vans isn’t the end of a process — but rather, the beginning of a meaningful relationship. And when it comes to servicing your vehicle, we give you options to fit your lifestyle.
For our local customers situated near Atlanta, Houston and Phoenix, we offer a team of experienced, certified mechanics operating in our high-tech service facilities performing every conceivable adjustment — from system repairs to installations and more.
For those customers who buy online from our 24/7/365 virtual showroom, we have the ability to coordinate every aspect of your wheelchair accessible van’s conversion warranty service process. That means calling a certified mechanic in your area on your behalf, setting up a convenient appointment time, and even handling payment for services, if necessary.
IMPORTANT! AMS Vans will determine if the problem is a manufacturer issue or conversion issue. You must call us first for assistance before we will cover any charges related to a service appointment that you initiate.
*The complimentary one-year MRA service through the VMI Assurance program is available for all new chassis equipped with new VMI or Revability conversions. It is also available for all used chassis equipped with new VMI or Revability conversions. Used conversions are only eligible for the VMI Assurance program on new or used vehicles purchased from AMS Vans.
**At-Home Service is provided by Wrench in select areas in the contiguous U.S. Service areas are expected to expand. Please verify service availability by contacting AMS Vans at 800-775-8267.
***Warranty varies based on the condition of the vehicle chassis and conversion and/or if extended warranty was selected at time of purchase.